Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by DIGI Digital Solutions ("we," "our," or "us"), you ("user," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of our digital solutions, API integration services, automation tools, and related services.

If you do not agree with any part of these Terms, you may not access or use our services.

2. Service Description and Scope

2.1 Our Services

DIGI Digital Solutions provides:

• Social media automation and content scheduling tools
• API integration services for platforms including TikTok, Instagram, YouTube, and Twitter
• Custom software development and automation solutions
• Consulting and technical implementation support
• Data processing and synchronization services

2.2 Service Availability

We strive to maintain high availability of our services but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

3. User Responsibilities and Acceptable Use

3.1 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized use
• Complying with all applicable laws and regulations

3.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws, third-party rights, or platform terms of service
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt our services or servers
• Use automated systems to access our services without permission
• Reverse engineer, decompile, or disassemble our software
• Share, distribute, or resell our services without authorization
• Upload or transmit malicious code, viruses, or harmful content

4. API Terms and Third-Party Platform Compliance

4.1 Platform API Compliance

Our API integration services are subject to the terms and conditions of third-party platforms. By using our services, you agree to comply with:

• TikTok: TikTok Developer Terms of Service and Community Guidelines
• Instagram: Instagram Platform Policy and Terms of Use
• YouTube: YouTube API Terms of Service and Developer Policies
• Twitter: Twitter API Terms and Developer Agreement
• Other Platforms: Respective terms of service for any integrated platforms

4.2 API Usage Limitations

• API access is provided solely for the agreed-upon services
• You may not exceed platform-imposed rate limits or usage quotas
• Misuse of APIs may result in service suspension or termination
• We are not responsible for changes to third-party API terms or availability

4.3 Data Responsibility

• You are responsible for the content and data processed through our services
• You warrant that you have necessary rights to process all provided data
• You must comply with applicable data protection laws (GDPR, CCPA, etc.)
• You indemnify us against claims arising from your data or content

5. Intellectual Property Rights

5.1 Our Intellectual Property

• We retain all rights, title, and interest in our services, software, and technology
• Our trademarks, logos, and brand elements are our exclusive property
• You may not use our intellectual property without explicit written permission
• Any feedback or suggestions you provide become our property

5.2 Your Content and Data

• You retain ownership of content and data you provide to our services
• You grant us a limited license to process your content for service delivery
• We do not claim ownership of your social media content or accounts
• You are responsible for securing necessary rights for content processing

6. Payment Terms and Billing

6.1 Fees and Payment

• Fees are due according to the agreed billing schedule
• All fees are non-refundable unless otherwise stated
• Late payments may result in service suspension
• We reserve the right to change fees with advance notice

6.2 Taxes

You are responsible for all applicable taxes, duties, and government charges. Fees are exclusive of taxes unless specifically stated otherwise.

7. Service Availability and Modifications

7.1 Service Modifications

• We may modify, update, or discontinue services at any time
• Material changes will be communicated with reasonable advance notice
• We may suspend services for maintenance, security, or legal reasons
• Third-party platform changes may affect service availability

7.2 Service Level Agreement

While we strive for high availability, we do not guarantee specific uptime percentages unless explicitly agreed upon in a separate service level agreement.

8. Limitation of Liability

8.1 Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

8.2 Limitation of Damages

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

8.3 Maximum Liability

Our total liability for any claims arising from these Terms or our services shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless DIGI Digital Solutions and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your content or data
• Your violation of these Terms
• Your violation of third-party rights or platform terms
• Your negligent or willful misconduct

10. Termination

10.1 Termination by You

• You may terminate your account at any time with written notice
• Termination does not relieve you of payment obligations for services already provided
• We will assist with data export upon reasonable request

10.2 Termination by Us

We may terminate or suspend your access immediately if:

• You breach these Terms
• Your account becomes inactive for an extended period
• We are required to do so by law or third-party platforms
• Continued provision of services becomes commercially impractical

10.3 Effect of Termination

• All rights and licenses granted to you will cease immediately
• You must cease all use of our services
• We may delete your account and data according to our retention policies
• Provisions that should survive termination will remain in effect

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our Privacy Policy.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

12.2 Dispute Resolution Process

• We encourage informal resolution of disputes through direct communication
• Formal disputes may be subject to binding arbitration
• Some claims may be resolved in small claims court
• Class action waivers may apply where legally permissible

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and us regarding our services.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13.3 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

13.4 Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of government, or third-party platform changes.

14. Changes to Terms

We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through:

• Email notifications to registered users
• Prominent notices on our website
• In-service notifications

Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms or need to contact us for any reason, please reach out:

We will respond to your inquiries within a reasonable time frame.